FREQUENTLY ASKED QUESTIONS
How do I order?
There’s a couple of ways that you can order from us.
Add to quote: Choose your desired products and request for a quote through our website. We will get back to you with a freight quote and the total amount of your chosen items before you proceed with your order.
Call us: Give us a call and we can take your order by phone, where always here to help
Email: If you would like, you can send us an email of the items that you were interested in and we can send you a return email back with pricing and a freight quote.
Visit us: If you’re located in Sydney, we have a showroom with our products on display, why not bring the kids
down and say hello to the team. Pick-ups are available from our Smithfield NSW
Where do your products come from?
We have sourced the very best products from Australia, Europe,
America and China to be able to offer the very best play equipment for your
Are your items in stock?
Yes, most of our smaller items like swings, hardware, and
accessories are in stock and can be despatched within two working days from
when you order. Please call or email an enquiry regarding our manufactured
items like swing sets, cubby house, wheelchair bridges and our larger items,
for there lead times.
Are your products in kit form?
Yes, our products are in kit form and most items come with hardware and
instructions when purchased.
Can you offer installation on your products like swing frames and cubby houses
Yes, if you are located in Sydney we can provide you with a professional delivery and installation service from our Smithfield location. Terms and conditions apply when choosing this service. Please call us and we can explain the service that is available on our products.